We’re excited to get your order to you!

Orders are carefully packed and shipped usually within 2–3 days.

Delivery times may vary depending on your location. If you have any questions about your order, please contact our support team.

Thank you for shopping with Glowlux Beauty!

Return & Refund Policy

At GlowLux Beauty, we want you to shop with confidence. We carefully inspect and pack every order before dispatch. If you receive a product that is damaged, defective, incorrect, or incomplete, we are here to help.

1. Return Eligibility

You may request a return or replacement within 7 days of receiving your order if:

• You received a wrong product.
• The product arrived damaged or defective.
• The product is missing from your order.
• The product is materially different from what was ordered or described on our website.
• The product is unused, unopened, and sealed in its original packaging.

All return requests are subject to verification by our team.

2. Products That Cannot Be Returned

For product-safety reasons, we cannot accept returns for:

• Products that have been opened or used.
• Products with a broken, removed, or tampered seal.
• Cosmetics, skincare, haircare, or personal-care products that have been tested or applied.
• Products damaged after delivery due to misuse or improper handling.
• Products without their original packaging, labels, or accessories.
• Sale, clearance, or promotional items, unless they were received damaged, defective, or incorrect.

3. How to Request a Return

To initiate a return:

• Call/Whatsapp us on 0321-9232837 or email us on beaverpakistan@gmail.com

4. Returns/Refunds

• Payment will be returned upon successfully receiving of the product at our warehouse. After inspection, our team will contact the customer and will ask for account details to refund the amount.